Privacy Policy

Introduction

At RadicalNotion.AI, Inc. ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cybersecurity threat intelligence platform and related services (the "Services").

We believe in transparency and want you to understand exactly how we handle your data. This policy applies to all users of our Services, including visitors to our website, registered users, and enterprise customers.

Information We Collect

Information You Provide

• Account Information: Name, email address, company name, job title, and contact information when you create an account
• Billing Information: Payment details, billing address, and related financial information for paid services
• Communications: Messages, feedback, and other communications you send to us
• Profile Information: Optional profile details, preferences, and settings

Information We Collect Automatically

• Usage Data: How you interact with our Services, including features used, searches performed, and time spent
• Technical Information: IP address, browser type, device information, operating system, and access times
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage patterns
• Log Data: Server logs that include requests made to our Services

Threat Intelligence Data

We collect and analyze publicly available cybersecurity threat data from various sources across the internet to provide our threat intelligence services. This data does not include personal information about individuals but may include technical indicators, network signatures, and security-related information.

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Service Delivery: Providing, maintaining, and improving our threat intelligence platform and related services
• Account Management: Creating and managing your account, processing payments, and providing customer support
• Communication: Sending service updates, security alerts, administrative messages, and responding to your inquiries
• Personalization: Customizing your experience and providing relevant threat intelligence based on your preferences
• Security: Protecting our Services, detecting fraud, and ensuring the security of our platform
• Analytics: Understanding how our Services are used to improve functionality and user experience
• Legal Compliance: Complying with applicable laws, regulations, and legal processes

How We Share Your Information

We only share your personal information in the limited circumstances described below, and only as necessary to deliver our Services to you:

Service Providers

We work with trusted third-party service providers who help us operate our business and deliver our Services. These providers may have access to your information only to perform specific tasks on our behalf and are contractually obligated to protect your information and use it only for the purposes we specify. Examples include:

• Cloud hosting and infrastructure providers
• Payment processing services
• Email and communication services
• Analytics and monitoring tools
• Customer support platforms

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection and security
• Incident response procedures
• Regular security updates and patches

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining strong security practices.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account Information: Retained while your account is active and for a reasonable period after account closure
• Usage Data: Typically retained for up to 2 years for analytics and service improvement purposes
• Communication Records: Retained for customer service and legal compliance purposes
• Billing Information: Retained as required for accounting, tax, and legal purposes

Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations
• Portability: Request a copy of your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Account Settings: Update your preferences and settings through your account dashboard

To exercise these rights, please contact us at privacy@radicalnotion.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience with our Services. These technologies help us:

• Remember your preferences and settings
• Provide personalized content and features
• Analyze usage patterns and improve our Services
• Ensure security and prevent fraud
• Deliver relevant communications

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit functionality of our Services.

International Data Transfers

Our Services are operated from the United States, and we may transfer, process, and store your information in the United States and other countries. When we transfer personal information internationally, we implement appropriate safeguards to protect your data in accordance with applicable privacy laws.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, through other communication channels. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.